Jensen Projects Ltd
34 Leebrook Avenue, Owlthorpe, Sheffield S20 6QH
T: 0114 230 0907 | E: info@jensenprojects.co.uk

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Quality

The Directors, Management and Personnel of our company are committed to providing a high quality service in the area of Quality Management,
by continuously improving client service, human resource management and company operations.
Recognising, understanding and evaluating customer needs and trying to improve customer satisfaction is the company’s primary objective.
Human Resource Management is based on the principles of close training and supervision, excellent communication skills for all personnel
and high levels of personnel satisfaction.
Part of the commitment, by top management, is to develop and train employees so that they are able to contribute to the continual improvement
of meeting and exceeding our primary objective. Top management will provide adequate resources and training to continually improve the
effectiveness of the Quality Management System.
Quality Objectives needed to assist in the continual improvement of the Quality Management System, will be set and monitored as part of the
Management Review Meetings.
The above goals are completed with an effective and efficient company quality management system based on the requirements of ISO 9001: 2008.
When top management take decisions that have an effect on the local community they will take into consideration the views of interested parties
and the effect the company’s activities have upon the environment.
In fulfilling the above Quality Policy, top management recognizes the importance of suppliers and will work with them to improve the quality of their
services to us. The success of the issues within this Quality Policy will be monitored, controlled and improved through elements of this Quality
Management System and reviewed at regular Management Review Meetings.
Each employee will be made aware of the importance and contents of this quality policy and be encouraged to contribute to the success of the
quality management system. The Company’s commitment to meeting, and exceeding, the requirements of ISO 9001:2008 and the importance of
meeting statutory and regulatory requirements secures a prosperous future and sets a unique standard for others to follow.
Every Jensen Projects employee recognises and embraces these values.  An atmosphere of quality improvement shapes the organisation and
provides unquestioned conformance with customer requirements.

 

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